Technicians will now find it easier to handle multiple tasks and keep track of them. Providing remote assistance from a communication channel such as Slack comes with multiple benefits to your business and organization. To learn more about the slash commands, click here.Ĭollaborate and coordinate with the Slack-Assist integration: We’ve also included command suggestions that will pop-up as you start typing a command. Specifying the email address is optional when keying in any command of your choice. Revoke integration: /zassist_stop_integration View session schedule, start/cancel session: /zassist_view_schedule Schedule a screen sharing session: /zassist_schedule_screen_sharing Start a screen sharing session: /zassist_share_my_screen Schedule a remote session: /zassist_schedule_remote_session Start a remote support session: /zassist_start_remote_session Here’s a list of important commands that has been included in the integration: As the name suggests, it always begins with a ‘/’ and triggers a request to Zoho Assist when used. These slash commands have pre-assigned functionality to make initiating sessions as easy as possible. All you have to do is open a chat window, key in the right command to start a screen sharing session.Īs mentioned earlier, the integration uses commands to initiate or schedule sessions. Its multi-platform compatibility allows you to connect to remote computers, regardless of what operating system they’re running on. This integration makes instant screen sharing possible. Best of all, you can do that without installing any additional components or apps.
Technicians will not miss out on any sessions and can cater to a large number of customers in a short timeframe. With this integration, you can navigate to any chat window and initiate a session using the necessary commands. Keep reading the blog to get a complete outline of the two services.
Two crucial services this integration offers:Īssist’s integration with the business communication platform-Slack, will allow you to provide two major services directly from your Slack chat room. You can now provide support anytime, anywhere, from your Slack chat window without any additional installations. Integrate Assist with your Slack account to initiate or schedule remote support or screen sharing sessions using slash commands in a jiffy. Are you also one of the many on the lookout for a solution to help initiate sessions instantly from your Slack chat window? Your one-stop solution to this comes with the Slack-Assist integration. Using different apps for different operations can be difficult or inefficient.
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